Dalton Toyota López Mateos

Terrible service levels in the parts and service departments. They order the incorrect parts and will not take responsibility for the error. Arrogant nasty and incompetent personnel. I would go to another dealership and save much time in aggravation and disappointment. This taught me one thing about this dealership….. do not buy a vehicle here, you will be very very disappointed after sale! The customer is if no value here at this location.

They have very nice and polite staff

Good service and follow-up

No pressure to buy, the process can be a bit faster but they provide all the information you need even post purchase.

The worst service. My car was there overnight just to have three clips replaced to attach the protecting shield under the engine. They did nothing ,never called as they said they would and I has to take the car out of the "service" without a result. Innefficiency and disrespect.